Archway Computer specializes as an MSP for insurance agencies, working with customers across the United States.
They were founded in 2011 and have had one goal from the very beginning: to help insurance agencies get the most out of their computer hardware and software. Archway delivers unparalleled, secure managed IT Services, strategically designed and supported by a team of proven, experienced IT engineers, and technical staff. At Archway, they understand insurance agencies rely on fast, efficient service and communications at all times.
Their offerings include Managed IT Services, VoIP, and Security and Compliance (including security via DNS through DNSFilter!). Their President, Brad Ruben, hosts “Brad’s Blog” on the Archway Computer site where he shares whatever he wants to write about. Sometimes it’s critical security updates that insurance agencies need to be aware of, tips and commentary on digital trends—but sometimes it’s about the totally non-technical book he’s reading or a response to an article he read on “How to keep your home spotless.”
Insurance is an industry that’s been around for a long time, which means the infrastructure tends to be old. There are holdovers from the ‘60s that still need updating, but the team at Archway Computer are experts with over 10 years of experience building IT and security stacks that fit the needs of independent insurance agencies.
DNSFilter is a fit for their secure DNS needs since it works with varied IT setups and resolves DNS requests without latency.
At Archway, they don’t see DNS threat protection as an add-on for their clients. It’s integral to their security stack. That means every single IT customer is opted into DNSFilter from the beginning. Archway Computer has a template they send customers explaining the benefits of DNS security where they do give their customers the option to opt out—but the majority do not, because once they read the benefits they immediately see the value.
Insurance is a critical industry that needs protection, as noted by Archway Computer’s Product Procurement Specialist, Walter Harry: With insurance, a breach of sensitive data is a really, really big deal. These can be existential events to an agency.”
Archway Computer will receive the coveted Summit badge, a permanent feature on the DNSFilter website, a seat on the company’s beta testing council, and social media promotion throughout the quarter.