Switzerland-based managed services company, anykey, has a customer base made up of 80% education clients. These schools have a variety of funding, depending on if they’re in smaller villages or major metro areas. They act as their customers’ IT administrators, handling Wi-Fi, security, training, and so much more.
Glenn Porter is the president of 5th Gear Technology Concepts, a Managed Service Provider in Nashville, TN. When it comes to security, Glenn and 5th Gear are always looking to provide more value to their customers by adding extra layers of protection. They sought to mitigate risk and close cybersecurity gaps that are usually left when companies equip the bare minimum just to get by.
On The Cybercall on July 20, a question was raised: How much should MSPs be communicating with their customers? How much is too much? And when you do reach out, how do you explain the value of what you’re telling them without making them hear complete static? This question around MSP communication isn’t new by […]
With the launch of Roaming Clients we thought we would share a few frequently asked questions: What exactly is a Roaming Client? A Roaming Client is a tiny piece of software that is installed on a device, where it always runs in the background.