MSP Case Study

Archway Computer
Case Study

About the customer: Archway Computer is the country’s largest MSP focused exclusively on servicing independent insurance agents. Small and mid-size insurance agencies have stringent compliance requirements, and highly specific software and networking needs. Security is a top priority, but not something the average insurance agent has a ton of time for.

Enter Archway Computer. Their holistic knowledge of specialized software and industry compliance in all 50 states means they give their clients a competitive advantage through technology.

"DNSFilter is not an optional part of our stack. It is something we include in the package for every IT client we work with."

Brad Ruben

CEO, Archway Computer

Getting agencies onboard

“First of all, DNSFilter is opt-out, not opt-in.”

Archway Computer uses a provided template to inform customers of the benefits of DNS protection and the ability to opt out, but most do not. “The way we sell it is that DNSFilter stops threats from going outward when somebody clicks a suspicious or malicious link. We have firewalls and other protections to stop incoming threats, but DNSFilter is the tool for outbound threats. “All of our clients are concerned about their reputation. They don’t want to be associated with a breach, so they get the value right away.”

"All of our clients are concerned about their reputation. They don't want to be associated with a breach, so they get the value right away."

Brad Ruben

CEO, Archway Computer

DNSFilter has given Tech Team Solutions comfort in knowing that their cybersecurity protection will have an enduring impact on their business. "Perhaps the greatest long-term impact is the peace of mind that we have in knowing the increased level of protection we have in place," he said. “It not only applies to our company, but also to our clients – they too have a positive long-term impact in the continued secure use of their business network."

Todd said he would recommend DNSFilter to any MSP. "The ease at which it drops into your environment and can become effective immediately, combined with their genuine interest in their clients and building a relationship with us, makes them a great partner."

Video Podcast

dnsUNFILTERED: A Candid Conversation with Todd Drunagel

Todd Drunagel from Tech Team Solutions has over 40 years of experience in the IT space. In our first ever MSP spotlight, he discusses the business strategies that elevated Tech Team Solutions to a top tier MSP focused outside the DC metro area.

Video Podcast

dnsUNFILTERED: A Candid Conversation with Raffaele Mautone

Join us for an exclusive YouTube Live interview with Raffaele Mautone, CEO of Judy Security!

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DNS Filtration that just works

I haven't found anything I don't like about DNSFilter. I've never had issues with it or needed to troubleshoot it. It just works and it listens to me. Customer support is extremely responsive, gives quick and concise answers with little to no time wasted.

Does what the product claims; good value for the price

We use the product for handling business URL filtering. The DNS look ups are fast and the management of allow/deny lists is pretty easy. Reporting is useful. There are some cool features for granular management at an individual machine level. The price is quite reasonable for what it does. It's pretty much set and forget.

Its raining malware but I wont reach for my Umbrella, but DNS Filter instead

The ease of use and overall ability to block applications, limit search engines, block a number of threat types and add good sites to a whitelist or block a known bad site in a blacklist. Reporting is also the BEST I have seen as it is so easy to find good and bad blocks...allowing you to easily and daily to monitor and update lists as needed.

DNSFilter - A Fast, Easy, And Reliable DNS Filtering Solution

Setup and deployment were super easy. Support has been excellent. Overall, the product is a nice addition to our security stack, blocking threats at the DNS level.

DNSFilter Is A No Brainer. It Cost Less Than Its Competitors And Easy To Setup.

DNSFilter is easy to setup and configure. I was up and running in a day. It works on all OS platforms and doesn't interfere with our end users doing their jobs.

Compliance Level DNS Filtering

Provides client level installation for DNS filtering when outside of the building. Complements EndPoint and Firewall web filtering by processing all DNS requests through an active filter to help stop malware distribution. We can distribute the product uniquely using RMM to each customer and management and controls are customer unique.

Great platform, even greater customer support

It is incredibly easy to get started. The interface is very user-friendly. If you have any issues, the customer support chat is handy. You get connected to an actual human, not just a chatbot.

Fast to deploy, protect an entire network in a minute

Good web filtering for all our locations, we also deployed the roaming client to cover our users when they are outside the company network. It is also our first level of defense if there is a threat as the domain might be blocked before our EPP / EDR detect something.

Easy-to-use DNS security solution

I love how DNSFilter is constantly being updated with new features and security updates. This gives me peace of mind knowing that my business is always protected from the latest online threats.

Finally, a DNS filter that actually works!

DNSFilter has proven to be one of the easiest solutions to implement. The intuitive interface makes on-going administration a breeze. We're happy to know our internet security stack is protected and the accurate categorization of traffic has not interfered with approved business functions.

Archway Computer
Case Study

Brad Ruben

Risk reduction

Protecting legacy software and hardware

Getting agencies onboard

Brad Ruben

Recommended reading

dnsUNFILTERED: A Candid Conversation with Todd Drunagel

dnsUNFILTERED: A Candid Conversation with Raffaele Mautone

DNSFilter Partner Program

Customers love us, threats hate us

Archway ComputerCase Study

Brad Ruben

Risk reduction

Protecting legacy software and hardware

Getting agencies onboard

Brad Ruben

Recommended reading

dnsUNFILTERED: A Candid Conversation with Todd Drunagel

dnsUNFILTERED: A Candid Conversation with Raffaele Mautone

DNSFilter Partner Program

Customers love us, threats hate us

Leave a Review

Archway Computer
Case Study