Bitdefender has over 40 content categories; what they are missing are dedicated categories for threats. They have categories for scams, sites that show others how to hack, and software piracy. Instead of explicit categories for malware, phishing, botnet, new domains, parked domains, and cryptomining, they have what they have a few checkmarks you can select when setting up your web protection. These allow you to block phishing and fraudulent websites, but there are no malware, botnet, or new domains categories.
When we ran our threat detection efficacy tests, comparing ourselves to Bitdefender, we turned on all categories related to blocking deceptive sites—and they still severely lagged behind DNSFilter and other DNS security competitors.
At DNSFilter, we like to give our users the flexibility to deploy the way they need to for their IT infrastructure. Sometimes that will mean Roaming Clients on individual devices, and other times it means implementing DNS security at the network. Not to mention the ability to use the DNSFilter Relay or Active Directory integration.
Bitdefender only gives you one option: Endpoint deployment. We are big proponents of endpoint protection, but it doesn’t necessarily work for everyone. And layering your deployments can help ensure you have the safest DNS architecture possible.
When parsing through reviews of DNS security products on G2 and Capterra, you’ll notice that DNSFilter ranks highly for usability, implementation, and customer satisfaction. Our support team is pleasant to deal with, and we take pride in providing the best possible service to those using our product. And our product is fast, meaning end users don’t even notice it’s running until they hit a block page.
Conversely, repeated comments about Bitdefender’s customer service and their “clunky” or “slow” software can be found on their review pages. This review of Bitdefender comments on what the sales team sold the user on and how the service actually works in production:
“I was sold on web filtering, but I'm not seeing that in the product anywhere. It might be an add-on, but I was under the impression that it was a core functionality. When we turned on EDR sensor, it spiked everyone's CPUs.”
DNSFilter is fast, reliable, easy-to-use, and when you do run into an issue, we’re here to help.