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Generative AI Safety: How Policy and Filtering Keep AI Use Secure

Written by Serena Raymond | Dec 4, 2025 9:00:00 PM

 

Generative AI tools have quickly become essential in the workplace, but their convenience often comes with hidden risks. Employees turn to chatbots, copilots, and creative AI platforms to move faster, yet many of these tools connect to unverified domains. This creates a risk around shadow applications that IT teams cannot easily see. These blind spots increase the likelihood of data exposure and unauthorized access, a concern underscored by the growing number of AI-related security risks facing modern workplaces.

This is why establishing generative AI safety practices has become one of today’s most urgent priorities. The goal is not to eliminate AI use. Instead, organizations need to create a balance where people can leverage GenAI confidently while IT retains control over how and where these tools interact with corporate data.

Achieving that balance requires two components working together. The first is a clear, enforceable policy that defines which AI tools are allowed and what information can be shared with them. The second is technical enforcement through DNS filtering, content filtering, and Protective DNS, which prevents connections to unsafe or unauthorized AI services and provides visibility into how approved tools operate on the network. These controls are the strongest and most directly relevant for generative AI safety today.

Why Safe Generative AI Access Starts With Policy

Generative AI safety begins with having a clear, enforceable policy for how employees can use AI tools. Without defined guidelines, even well-meaning users can create blind spots by relying on unapproved or insecure AI platforms. Policies set expectations around which AI tools are allowed, what data can be shared with them, and how usage will be monitored.

This need for stronger guardrails reflects what many organizations are experiencing today. In our research on why companies are blocking certain generative AI tools, we found that teams are becoming more selective about which AI services they permit. Many are blocking high-risk domains and reducing shadow AI so employees cannot rely on tools that operate without IT oversight.

A strong generative AI policy sets the foundation for safe adoption. The next step is enforcing those rules consistently through DNS filtering, Protective DNS, and other network-level controls.

Enforcing Policies With DNS Filtering and Protective DNS

Once an organization establishes how employees should use generative AI tools, the next step is enforcing those rules consistently. Written policies alone cannot prevent accidental misuse, shadow AI growth, or unmonitored data exposure. DNS-level controls provide the practical enforcement layer that turns policy into action.

DNS filtering and Protective DNS allow security teams to decide which AI domains are reachable and which should be blocked before any connection occurs. This creates a dependable control point that aligns day-to-day AI usage with organizational requirements.

DNS-level enforcement supports generative AI safety in several important ways:

  • Blocking unapproved or high-risk AI tools: DNS filtering prevents employees from connecting to AI services that fall outside the approved list, reducing the likelihood of shadow AI or unintended data sharing.
  • Preventing access to malicious or spoofed AI domains: Protective DNS detects unsafe AI themed sites, including fake chatbots or fraudulent domains designed to imitate legitimate platforms. We recommend blocking malware, phishing, and new domains to keep your organization safe.
  • Extending enforcement to remote and hybrid employees: With Roaming Clients, AI usage remains governed by the same rules regardless of where employees connect.

These capabilities reinforce policy decisions and provide reliable oversight into how generative AI tools interact with the Internet. With access controls in place, the next phase of safety involves monitoring and reporting on AI usage patterns.

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Observability and Accountability Through Insights Reporting

Even with strong policies and DNS controls in place, generative AI safety depends on having reliable visibility into how AI tools are being used. Employees often trust AI responses without questioning their accuracy, which becomes risky when models generate fabricated or misleading information. As explained in our article on how generative AI tools can produce inaccurate or invented results, these hallucinations can appear convincing enough to slip past even experienced users.

This is where observability matters. When organizations can see which AI tools are being accessed, how often they are used, and where traffic is flowing, they can better understand when to intervene or refine their policies. Key capabilities that support this visibility include:

  • Insights Reporting: Provides a clear view of which AI tools employees are accessing and how frequently they are used. This supports regular reviews of approved and unapproved usage.
  • Data Export: Allows teams to pull activity logs into compliance systems, risk dashboards, or internal review processes. This creates an evidence trail that supports internal audits.
  • DNS Query Logs: Dig into exactly when tools were accessed, when, on which network or device (depending on your DNSFilter setup). 

These monitoring tools help security teams detect anomalies, confirm that approved AI tools are being used responsibly, and understand where employees may need additional guidance when relying on AI-generated content. Observability ensures generative AI remains a helpful resource without becoming an unverified source of truth.

Practical Steps to Enable Generative AI Safely

Safe generative AI adoption requires clear operational steps that help organizations guide the use of AI tools in their daily workflows. The goal is to reduce risk while still enabling employees to benefit from AI-driven productivity.

Here are the core actions that support safe and responsible AI use:

  1. Discover which AI tools employees are using: Use DNS-level visibility to identify approved and unapproved AI services. This visibility helps teams address shadow AI before it becomes part of established workflows.
  2. Apply DNS Filtering and Protective DNS to enforce access rules: DNS controls allow organizations to block unapproved or high-risk AI services and ensure that employees stay within the boundaries set by internal policy.
  3. Incorporate Insights Reporting and Data Export into review cycles: Regularly reviewing AI traffic patterns allows teams to validate policies, refine allow lists, and strengthen oversight. Exported reports can support internal audits or compliance checks.
  4. Extend protection to remote users with Roaming Clients: Roaming Clients ensure that the same AI access rules and protections apply no matter where employees are working.

These steps align closely with the need for responsible, intentional AI adoption. As noted in our review of lessons learned from AI-related cybersecurity predictions, organizations that rush into generative AI without guardrails often encounter new vulnerabilities. Safe adoption requires continuous monitoring, thoughtful implementation, and regular validation to ensure AI tools support the organization without introducing unnecessary risk.

By combining policy, filtering, and ongoing review, organizations can harness the benefits of generative AI while maintaining a secure and controlled environment.

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Future-Proofing Generative AI Safety

Generative AI will continue to evolve, introducing new tools, plugins, and data behaviors that organizations must evaluate and monitor over time. Because of this pace of change, AI safety cannot rely on static rules. It requires ongoing review and adjustment based on new risks, new user behaviors, and emerging technologies.

One of the biggest challenges ahead is the growing difficulty of distinguishing real information from AI-generated content. As highlighted in our analysis of what cybersecurity trends are expected in 2026, AI will make it harder for employees to trust the accuracy or authenticity of the images, videos, audio, and written material they encounter. This increases the need for organizations to ensure employees use verified AI tools and evaluate AI-generated output with a more critical eye.

Future-proofing generative AI safety also depends on maintaining strong visibility. Regular reviews of insights reporting, DNS logs, and domain intelligence help identify changes in how AI tools are used, reveal new dependencies, and surface unusual behaviors that could signal risk. With this ongoing oversight, organizations can adjust their policies before issues impact the business.

Treating generative AI safety as a continuous practice helps organizations adapt as AI capabilities grow. This approach ensures employees can benefit from AI innovation while staying protected from emerging threats, misinformation, and unverified tools.

AI powered DNS security is not just the future. It is how organizations stay ahead today.

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